FAQs

Homemade is a marketplace that connects busy people with local home cooks who prepare fresh meals right in clients' kitchens. You get home-cooked food tailored to your tastes without the prep, mess, or stress.

• Browse home cooks in your area
• Submit a booking request with your preferences
• Tell us which ingredients you need your cook to shop for
• Pay securely online
• Enjoy your session! Your cook will arrive at the scheduled time and leave you with a clean kitchen and a stocked fridge.

Just access to your kitchen and basic kitchen tools. You choose whether to shop for groceries yourself or have the cook handle it (you'll reimburse them through the platform based on receipts provided by the cook).

That's totally okay! These dishes are meant to be prepared in clients' home kitchens. You'll fill out a kitchen intake form where you can let cooks know what you do have available, and they can bring any additional tools needed if you're comfortable with that.

Yes! All cooks who use Homemade:

• Complete a third-party background check
• Hold a valid food safety certification
• Have public reviews from other Homemade clients

Rates are set by each cook, but most sessions fall between $35–$60 per hour. Grocery costs are separate and depend on your selected meals.

Your cook's time, the meal prep, and the Homemade platform's services (e.g., matching, support, payment processing). A 15% platform fee is included in the cost to cover admin and support costs.

Most meal prep sessions fall between 2–4 hours.

We use Stripe to securely process payments.

Absolutely! There's no ongoing commitment. Many clients start with a one-time session to try it out, then rebook as often as they like.

Yes! You can share your dietary needs, favorite dishes, any allergies, and your general taste preferences.

Yes! You can view sample menus from each cook and request any dishes you'd love to try. You're welcome to ask for modifications to any dish based on your preferences or dietary needs. And if none of the suggested dishes appeal to you, you can request your own.

Tipping is optional but always appreciated.

Please cancel at least 24 hours before your scheduled session. Late cancellations will incur a charge to cover the full cost of the service, including the cook's time and any groceries they were asked to shop for. If your session is booked less than 24 hours in advance, it cannot be canceled without incurring this fee.

If your cook cancels for any reason, you will be refunded in full for both the service and any grocery costs already paid.

Email us at team@cookinghomemade.com — we're always happy to help. Once a session is scheduled, you'll also be able to reach us via text for real-time support during your service window.